The 20 MSP Builds AI Momentum with Addition of Sundance Networks
The 20 MSP enters new market with latest deal, adds strategic technical capabilities.
The 20 MSP, a leading managed service provider (MSP), today announced that it has completed its 49th acquisition, welcoming Sundance Networks, (Founder & CEO – Ryan Miller) to the national organization’s growing ranks. An experienced provider with a strong track record of client success and impressive year-over-year growth, Sundance provides proactive support, customized IT solutions, advanced cybersecurity, and AI consulting to clients throughout the Pocono and Lehigh Valley areas, as well as in Santa Fe, Albuquerque, Philadelphia, and New York.
Founded in 2003, Sundance Networks quickly established itself as a leading regional MSP, and, over the past year, leveraged The 20’s peer group to improve operations and add significant scaling capabilities. Earlier this year at The 20’s in-person event, MSP SUMMIT, Sundance earned the AI Excellence Award, a recognition for the company’s commitment to helping small and mid-sized businesses (SMBs) design, build, and operate AI solutions and workflow automation tailored to their budgets, data environments, and compliance requirements.
“This is super exciting – and a meaningful step toward our broader goal of developing AI services that not only scale, but deliver real, measurable value to our client base,” said Tim Conkle, The 20 MSP‘s founder and chief executive officer (CEO). “We got to witness Ryan’s leadership style and client-first mentality through his participation in our peer group, and we look forward to deepening that relationship and seeing what Ryan and his team can achieve with added resources and support. Big things are definitely in store,” Conkle added.
As with the majority of The 20 MSP’s previous deals, key members of Sundance’s team will remain on board post-acquisition, including Miller in a leadership role focused on the development and implementation of AI services. “Our strategy has always been about people – finding the right ones for the right seats,” Conkle shared. “And when it comes to an industry like ours, where service is paramount, having people who understand what exceptional service truly entails is invaluable. Sundance brings serious technical chops, especially around areas like AI and automation, but we’re equally excited about their dedication to client success.”
Going forward, The 20 MSP’s growth plans include additional deals, and the company reports that its peer group will continue providing a steady stream of acquisition candidates. Peer group participation creates operational and cultural alignment prior to the initiation of an acquisition, accelerating integration and laying a foundation for a smooth transition. “It’s not the only strategy, but we believe strongly in pre-alignment – and in the power of standardization and shared vision. That’s the engine.”
Pinecrest Capital Partners served as the exclusive financial advisor to The 20 MSP on the acquisition and associated financing.
About The 20 MSP
As a leading provider of managed IT services, The 20 MSP serves thousands of businesses nationwide, providing each one with white-glove service, secure and streamlined IT infrastructure, and 24/7/365 support. We believe in building lasting relationships with clients founded on trust, communication, and the delivery of high-value services for a fair and predictable price. Our clients’ success is our success, and we are committed to helping each and every organization we serve leverage technology to secure a competitive advantage and achieve new growth. To learn more, visit the20msp.com.
About The 20 MSP Group
The 20 MSP Group is a nationwide growth platform that helps ambitious managed service providers (MSPs) build scale, accelerate growth, and increase profitability. From a US-based support desk and network operations center (NOC) to robust documentation and co-selling assistance, The 20 gives busy owners the tools and support they need to achieve steady, predictable growth, along with strategic pathways for long-term value creation and a successful exit when the time is right. To learn more, visit the20.com.
