Managed IT Services in Boston, MA

You Focus on the Business—We Focus on the Tech

Your Managed IT Services Provider in Boston

Boston isn’t just another city, and your business isn’t just another business—it’s your heart and soul. You put a lot into your company, and you deserve an IT provider who does the same: a true partner who works hard to help you get ahead. 

We’re The 20 MSP and we believe in helping businesses find long-term success through better, smarter technology. This commitment has helped our company stand out in the crowded managed services space. We make our clients’ lives easier and their businesses better. That’s our recipe for success—and your path to total IT peace of mind.  

Technology Services Aren’t Your Priority—They’re Ours!

The 20 MSP has decades of experience helping small and medium-sized businesses solve their biggest business challenges through forward-thinking IT support. We boost your productivity and profitability by managing your IT infrastructure and making sure everything is working efficiently and reliably. Regardless of your industry, we can find tailored IT strategies and processes to drive new growth. 

Our large team of passionate IT pros can help you with cybersecurity and compliance, networking, cloud management, backup and disaster recovery, and more. Our managed and co-managed services are truly comprehensive, and our pricing is truly flat-rate. Getting excellent IT support shouldn’t be a hassle – and neither should paying for it. 

Skill and Experience Mean We Dont Learn on Your Time 

We’re a premier provider of managed and co-managed IT services in Greater Boston and beyond. After years of top-notch service in this passionate and hardworking community, we’ve gained a reputation as the go-to partner for all things IT. 

The 20 MSP has the experience and expertise to meet your IT needs. And with a US-based 24/7 live support desk, you won’t have to wait around for excellent support. IT disasters and cybercriminals don’t wait for business hours, so why should your IT provider? 

There are a lot of IT firms out there, but we stand tall in our commitment to customer satisfaction. We take the “service” part of managed IT services seriously, and our team is always available to help with any issues or concerns you may have. Whether you need assistance with a specific problem or just want to chat about your IT needs, we’re here for you! 

Most importantly, we take the time to listen and understand your business and its unique IT requirements, so we can develop customized solutions that will drive your business forward. Business is better when IT runs smoothly! 

Our Blended Local/National MSP Is the Best of Both Worlds

  • Local experts deeply rooted in the Boston community
  • It’s personal. We’re proud to serve our neighbors
  • Contribution to the growth and success of the region
  • Rapid response time
  • 24/7 availability
  • The national team brings deep and broad expertise
  • Timely coverage is always there even away from home

Best-in-Class Cybersecurity

Defense in layers is a critical component of any good security strategy. We build multiple walls around your data so that even the craftiest hackers can’t break in. With our cutting-edge security stack powered by advanced AI, you can rest easy knowing your clients’ sensitive information is protected.

Predictable IT Costs

Our pricing is simple, transparent, and truly FLAT-rate. That’s right. No labor costs. Ever. This means we are incentivized to keep your network and systems humming along smoothly – since we never charge for hourly labor, the less fixing we have to do, the better!

24/7/365 Live Support

Resolve potential issues before they impact your firm with continual monitoring and maintenance of your network and devices. Our 24/7/365 live support desk answers 93% of tech support calls instantly, and 100% of messages get a call back in less than 15 minutes. The legal world moves fast. You can count on us to help you keep up.

It’s more important than ever to have reliable IT support.

If you’re looking for a trusted partner to manage your IT needs, look no further than The 20 MSP.

Contact us today to learn more about our Boston services and how we can help your business thrive.

1740 Mass Ave
Boxborough, MA 01719