compliance and risk service

The 20 MSP Expands Compliance and Risk Services Capabilities with Appointment of Jon DePerro

New GM brings decades of security, compliance, and risk management experience to support client needs.

Leading managed service provider (MSP) The 20 MSP today announced the appointment of Jon DePerro as General Manager (GM), Compliance and Risk Services. In this newly created leadership role, DePerro will lead The 20 MSP’s compliance and risk services strategy, helping client businesses navigate increasingly complex regulatory requirements while expanding the company’s portfolio of security, governance, and compliance solutions.

DePerro brings more than two decades of experience in security, compliance, and risk management to The 20 MSP. A former U.S. Army Counterintelligence Special Agent, he served in advanced security and threat management roles with the Army’s Intelligence and Security Command (INSCOM) and the National Security Agency (NSA), supporting the U.S. intelligence and Special Operations communities. He was also selected as a founding member of NATO’s first military cyber defense working group. More recently, DePerro has worked closely with managed service providers (MSPs), helping them strengthen their security, compliance, and risk management practices.

“Compliance is changing fast, and businesses need more than just someone to tell them what boxes to check,” said Tim Conkle, founder and CEO of The 20 MSP. “They need a trusted partner who understands their business, helps them make informed decisions, and gives them confidence that they’re prepared for what’s ahead. Jon brings a tremendous amount of experience in security and risk management, and we’re excited about the impact he’ll have for our clients.”

“Security and compliance have always been about helping people make better decisions in the face of risk,” shared DePerro. “The MSPs that embrace this mindset will be the ones that stand out, build deeper client relationships, and create new opportunities for growth. I’m excited to join The 20, work closely with the leadership team, and help make compliance something that drives the business forward, not something that gets in the way.”

DePerro joins The 20 MSP’s C-suite, which includes Tim Conkle – Chief Executive Officer (CEO), Ken Pecot – Chief Operating Officer (COO), Crystal Conkle – Chief Marketing Officer (CMO), Ken Nix – Chief Information Security Officer (CISO), Ciera Cole – Chief Experience Officer (CXO), Chris Traxler – SVP Sales, Hannah Corral – VP of Human Resources, Veronica Cruz – Chief Financial Officer (CFO), and Darren Fippin – Chief Technology Officer (CTO).

About The 20 MSP

As a leading provider of managed IT services, The 20 MSP serves thousands of businesses nationwide, providing each one with white-glove service, secure and streamlined IT infrastructure, and 24/7/365 support. We believe in building lasting relationships with clients founded on trust, communication, and the delivery of high-value services for a fair and predictable price. Our clients’ success is our success, and we are committed to helping each and every organization we serve leverage technology to secure a competitive advantage and achieve new growth. To learn more, visit the20msp.com.