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ITS Joins The 20 Family!

We take another step forward in our multi-year growth plan with the acquisition of Integrated Technology Services.

The roll up keeps rolling! We are proud to announce that The 20 MSP has just gotten bigger and better, acquiring Integrated Technology Services (ITS), a top-notch MSP based out of Charleston, SC.

  • Integrated Technology Services
  • South Carolina
  • CEO: Michael Hladczuk; President: Tiffiny Hladczuk
  • Website

ITS is a stellar company that has achieved pronounced success as a member of our growth platform, The 20 MSP Group. With origins in the Department of Defense and nearly two decades of experience in managed IT services, ITS is a treasure trove of IT resources and expertise, especially in the areas of cybersecurity and compliance.

From day one, we’ve been impressed with the ITS team’s willingness to do all the little things to ensure client satisfaction. In our ultra-competitive industry, it’s that ‘good isn’t good enough’ attitude we look for in acquisition targets. The desire to be excellent is what The 20 is all about, it’s what ITS is all about, and we couldn’t be more excited to join forces and start collaborating to bring our collective client base an even wider range of offerings and even better support.

M&A Recap

Last year, The 20 MSP dove into the M&A arena with gusto, acquiring thirteen top-tier MSPs, all of which belonged to The 20 MSP Group. Every deal is different, with its own challenges and friction points, but on the whole, we’ve been thrilled with how smooth and seamless the integration process has been.

Of course it helps that the MSPs we’re acquiring are all companies we’ve worked closely with, oftentimes for multiple years. There’s a level of compatibility there that can’t be created on the fly. It’s organic, it’s real, and it’s at the heart of why we’re able to sustain such a rapid pace of consolidation.

2023 has seen The 20 MSP close three deals (in February we acquired Dallas Network Services and Integrated Business Technologies, deepening our footprint in Texas and Oklahoma). Our M&A plans for the rest of the year are simple: keep going!

“This roll up isn’t slowing down any time soon,” remarked our CEO, Tim Conkle. “We have a lot of MSPs ready to join The 20 family, and these are companies we know well. The synergies are in place, the cultural compatibility is there, and because the MSPs we’re acquiring already use The 20’s tools and processes, integration is a breeze. Look out for more deals in the coming months as we continue to grow and cement our status as the leading national MSP.”

For more details on our ambitious M&A plans, check out this great article published by CRN.

Looking to Grow/Sell Your MSP?

If you own an MSP and want to grow it faster and more easily, consider joining The 20 MSP Group. Not only does membership give you the tools you need to grow a large and profitable MSP, it also puts you on a proven track toward a lucrative payday as we are actively cultivating our MSP members for acquisition.

Learn more about The 20 here, download our Top M&A Tips for MSPs here, and schedule a call with us here.

About The 20 MSP

The 20 MSP has been helping businesses succeed through better technology since 1986.

As a leading provider of managed IT services, The 20 MSP serves hundreds of businesses nationwide, providing each one with white glove service, secure and streamlined IT infrastructure, and 24/7/365 support. We believe in building lasting relationships with clients founded on trust, communication, and the delivery of high-value services for a fair and predictable price. Our clients’ success is our success, and we are committed to helping each and every organization we serve leverage technology to secure a competitive advantage and achieve new growth. Business is better when IT runs smoothly.