What Our Managed IT Services Delivers
When it comes to outsourced IT support, we believe you can have it all.
Partnering with The 20 MSP gives you:
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An outsourced IT department for SMBs at a predictable, true flat rate
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24/7/365 live support with 93% of calls answered instantly
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A multi-layered, cybersecurity stack combining AI power with human oversight
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Nationwide team with decades of IT expertise across all industries
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Comprehensive IT: security, cloud, helpdesk, compliance, infrastructure & more
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IT solutions built around your specific business goals
Top 5 Reasons SMBs Choose The 20 MSP
Choosing a managed service provider isn’t just about support tickets. The 20 MSP delivers proactive IT management, strong security, and real accountability.
- True Flat-Rate Pricing a single, predictable, flat monthly rate
- 24/7/365 Live Support 93% of calls answered instantly, all messages returned within 15 minutes.
- AI-Powered Cybersecurity Layered defense, compliance-ready, actively monitored.
- Nationwide Expertise Backed by Hundreds of IT Pros Collective knowledge from a network of MSPs, giving SMBs a service delivery model that is enterprise-grade capability.
- Full-Service IT for Any Business Cloud, compliance, backups, cybersecurity, infrastructure, documentation, billing systems, CRM support – The 20 MSP does it all.
The 20 MSP Advantage: A Smarter Managed IT Model
A smarter Managed IT Services model built for growing businesses
Most managed IT providers are limited by the size of their local team. The 20 MSP is built differently.
Our national MSP platform gives you access to specialized expertise and proven systems while delivering local, responsive support.
With the 20 MSP, you get:
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A National MSP Platform (Not a Single-Shop MSP)
Access to shared engineering teams, cybersecurity specialists, and best-practice frameworks across our entire national network. -
Depth of Expertise – Not Just a Few Technicians
Instead of relying on 2-5 in-house techs, you tap into hundreds of IT professionals with specialized skills across cloud, security, compliance, and infrastructure. -
Standardized, Proven IT Systems
From documentation and monitoring to security and onboarding, we use rigorously tested systems designed to scale, reduce risk, and improve consistency. -
Built-In Redundancy & Continuity
Vacation, turnover, or growth doesn’t impact our support. Our national coverage ensures continuity no matter what. -
Local Support & National Power
You get the responsiveness of a local provider with the strength, tools, and resources of a national MSP organization.
Best-in-Class Cybersecurity
Defense in layers is a critical component of any good security strategy. We build multiple walls around your data so that even the craftiest hackers can’t break in. With our cutting-edge security stack powered by advanced AI, you can rest easy knowing your clients’ sensitive information is protected.
Predictable IT Costs
Our pricing is simple, transparent, and truly FLAT-rate. That’s right. No labor costs. Ever. This means we are incentivized to keep your network and systems humming along smoothly – since we never charge for hourly labor, the less fixing we have to do, the better!
24/7/365 Live Support
Resolve potential issues before they impact your firm with continual monitoring and maintenance of your network and devices. Our 24/7/365 live support desk answers 93% of tech support calls instantly, and 100% of messages get a call back in less than 15 minutes.
