Managed IT Services for Healthcare Firms
Caring for patients in our digital world is complicated. We believe your technology should make things easier.
Caring is Complicated
As a healthcare provider, you know that caring for your patients involves a lot more than treating them for their medical issues. It’s about making it easy for them to book appointments online and access important information about their health – whenever, wherever. It’s about keeping that same information protected from hackers and data breaches. It’s about giving patients virtual options and easy-to-use and mobile-friendly websites, and leveraging AI and automation to streamline services to better accommodate their individual needs.
And it’s doing all of this while navigating complex industry and government regulations, cybersecurity standards, and HIPAA compliance.
We know – it’s a lot. But you can relax! Our managed IT services are designed to give growing organizations – and their busy owners – modern IT infrastructure without the headaches and hassles of having to build and maintain one all by yourself.
We take care of IT. You take care of your patients.
A modern healthcare organization may need a modern IT infrastructure, but IT is complicated and time-consuming. And you’re busy. You simply don’t have time to research cybersecurity, figure out the best software for your organization, harness AI and automation to streamline workflows, hire and train in-house IT staff – all while running a successful healthcare provider! We get it.
With our managed IT services, you can outsource some (co-managed IT) or all of your IT needs to The 20 MSP. Our goal is to remove IT friction from your organization so you can focus on doing your actual job. We understand how frustrating an IT problem can be when your patients’ well-being – and your organization’s reputation – are on the line.
With our proactive IT support, transparent fixed-rate pricing, 24/7/365 live support desk, and best-in-class cybersecurity solutions, you can finally experience IT peace of mind.
We believe IT should be an asset, not a cost.
We have decades of experience working with healthcare organizations: hospitals, clinics, labs, nursing and residential care facilities, ambulatory healthcare services, medical practitioners, healthcare professionals, manufacturers of medical devices and hospital supplies, medical insurance companies, managed care providers, pharmaceutical companies – there isn’t a single area of the medical world we’re not familiar with.
But no matter how confident we are in our industry-specific knowledge, we always take time to get to know the ins and outs of our clients’ businesses. In short, you can count on us to develop IT strategies that tie in smoothly with your healthcare organization’s unique day-to-day operations. The 20 MSP can help with:
- Cybersecurity
- HIPAA compliance
- Backup and disaster recovery
- Automating workflows
- Software management, integration, and optimization:
Halogen, TheraOffice, ZirMed, Athena, MediTouch, drchrono, NueMD, WebPT, and many more - Cloud-based solutions, and more!
Choosing an IT partner is a business decision, and we take immense pride in tailoring IT solutions that actually help growing businesses see an improvement in their bottom line. Our job isn’t to fix your computers; it’s to transform your entire IT infrastructure into an asset.
Our excellent IT services make us a good IT provider, but it’s our commitment to the overall profitability of our clients’ businesses that makes us a truly exceptional IT partner.
Best-in-Class Cybersecurity
Defense in layers is a critical component of any good security strategy. We build multiple walls around your data so that even the craftiest hackers can’t break in. With our cutting-edge security stack powered by advanced AI, you can rest easy knowing your patients’ highly sensitive information is protected.
Predictable IT Costs
Our pricing is simple, transparent, and truly FLAT-rate. That’s right. No labor costs. Ever. This means we are incentivized to keep your network and systems humming along smoothly – since we never charge for hourly labor, the less fixing we have to do, the better!
24/7/365 Live Support
Resolve potential issues before they impact your organization with continual monitoring and maintenance of your network and devices. Our 24/7/365 live support desk answers 93% of tech support calls instantly, and 100% of messages get a call back in less than 15 minutes. In the medical world, time is of the essence. You can count on us to pick up.
