Managed IT Services for Non-Profit Firms
Working with your budget. Working for your mission.
Big Goals. Limited Budget.
If passion is the foundation on which your nonprofit is built, dedication is the mortar holding everything together. Showing up day after day and putting in the work — that’s what makes all the difference when it comes to making a difference.
But no matter how dedicated you are to your mission, without careful budgeting and a lean business strategy, your nonprofit can’t survive, let alone thrive.
That’s why our goal as your IT partner is to make sure every dollar you put into IT is also a dollar that goes toward your mission.
Instead of slapping you with extra charges for fancy technology you don’t need, we give you IT services that are absolutely vital to your nonprofit’s success — and we do it for a truly flat rate.
We take care of IT. You focus on running your organization.
Because nonprofits prioritize helping others over maximizing profit, they have to operate with extreme efficiency to survive. This makes having a modern IT infrastructure particularly vital in the nonprofit space. After all, technology is what allows us to work more efficiently, and do more with less.
But IT is complicated and time-consuming, and you’re busy! Researching cybersecurity, figuring out the best software for your business, automating workflows – are you supposed to do that before or after you’ve taken care of making the world a better place?
We get it. And although we can’t make your job easy — doing what you do is hard work, however you slice it — we can make your job easier by removing all IT friction from your organization.
With our managed IT services, you can outsource some (co-managed IT) or all of your IT needs to The 20 MSP, and get back to making a difference.
We believe IT should be an asset, not a cost.
We have years of experience helping clients in the nonprofit space. The organizations we’ve worked with have all dazzled us with their commitment to their respective causes. But what has really impressed us is the unique methods that each nonprofit uses to overcome obstacles and keep fighting the good fight.
You can count on The 20 MSP to develop IT strategies that tie in smoothly with your nonprofit organization’s unique day-to-day operations. We can help with:
- Cybersecurity
- Software management, integration, and optimization:
NeonCRM, Donor Pro, Blackbaud, Office 365 Non-Profit, Microsoft Exchange, Sharepoint, Intacct, Donor Perfect, and more! - Compliance
- Backup and disaster recovery
- Cloud-based solutions, and more…
Choosing an IT partner is a business decision, and we take immense pride in tailoring IT solutions that actually help nonprofits run more efficiently. Our job isn’t to fix your computers; it’s to unlock your technology’s potential to become a critical tool in helping you achieve your mission.
Our excellent IT services make us a good IT provider, but it’s our commitment to your nonprofit’s mission that makes us a truly exceptional IT partner.
Best-in-Class Cybersecurity
Defense in layers is a critical component of any good security strategy. With our cutting-edge security stack powered by advanced AI, you can rest easy knowing your donors’ personal information isn’t being stolen and sold on the dark web.
Predictable IT Costs
Our pricing is simple, transparent, and truly FLAT-rate. That’s right. No labor costs. Ever. This means we are incentivized to keep your network and systems humming along smoothly – since we never charge for hourly labor, the less fixing we have to do, the better!
24/7/365 Live Support
Resolve potential issues before they impact your organization with continual monitoring and maintenance of your network and devices. Our 24/7/365 live support desk answers 93% of tech support calls instantly, and 100% of messages get a call back in less than 15 minutes. We know how much pressure nonprofits can face, and we’re committed to giving you peace of mind about at least one thing: your technology.