If your business is growing and your in-house IT team is struggling to keep up with their duties, co-managed IT services might be the solution you’re looking for. With co-managed IT you hire a third party to handle some of your IT needs while keeping your in-house team intact.

There are many benefits to opting to use co-managed IT services. Understanding them can help you decide if this is the right service for your business.

1. It Saves Money

Co-managed IT services are usually cheaper than managed IT, but there are other ways this service saves money as well. You will save on hiring and retention costs because you will only need to take on a new hire when you have full-time work available. Your costs will also be reduced because you never have to hire a specialist when there is a problem your in-house team doesn’t know how to tackle.

Also, co-managed IT services come with top-tier maintenance and security that may be out of budget for you otherwise.


  1. You Get to Keep Your In-House Team

Many business owners prefer to have an in-house team for a variety of reasons. It may be more convenient, or you may have employees who have been there since the beginning and really understand your business and its history. When you sign up for co-managed IT, you get to expand the IT capabilities of your company without needing to lose the team you already have.

3. Better Quality IT

With co-managed IT, it is easier to stay on top of IT trends because you are working with an entire team that is dedicated to doing so. You will rest easy knowing you always have access to specialized members who can help with issue escalation.

Plus, you have 24/7/365 support, so you don’t need to worry about after-hours problems or whether something will go wrong when an in-house team member is on vacation.

4. More Scalable

Your business is more flexible with co-managed IT services. When an opportunity comes up that can help your business grow, your in-house team will be free to pursue it while the MSP handles the day-to-day issues. 

Additionally, it is easier to scale because you can add tasks and capabilities without needing to come up with a full 40 hours of work that would make it feasible to hire someone full-time. The co-managed IT provider can pick up the slack as you grow.

5. Improved Employee Morale

Co-managed IT makes your overall IT management easier because there is always someone available to handle any problems that come your way. This means you and your employees never have to worry about tech issues and your in-house team never has to worry about being overwhelmed and unable to handle their daily tasks.

If you’re considering co-managed IT, The 20 MSP has been working with businesses like yours since 1986. We would love to speak with you about how we can help you grow.