As a business owner in America’s Dairyland, Milwaukee IT services are going to be important to you. Technology needs for business can change rapidly and are prone to outages and other issues.

When you are trying to decide how to ensure those issues are fixed, you can hire and in-house team or work with a managed IT service provider. But did you know that working with an MSP can save you money?

Here are six reasons why working with a managed IT service provider can improve your SMB profits.

Reduced Downtime

When tech outages happen, your employees can’t do the work you’ve hired them to do. But you’re still paying them. A managed IT service provider will reduce employee downtime by catching problems before they happen. Plus they have the expertise to fix problems quickly when they do. This combination of proactive and reactive services means that you can rest assured that you aren’t throwing money away on unanticipated downtime.


Hardware and software expenses can add up fast for a business in today’s technology-driven world. A managed IT provider helps reduce these costs by providing some of the tech, which means the upfront cost is broken into a manageable monthly subscription that is easy to budget for. And when software needs to be updated, they handle it for you as part of that monthly service.


A managed IT service like The 20 MSP has years of experience with a range of businesses. That means they know exactly how, where, and when to optimize your tech or processes to make your business run more smoothly. A good MSP will invest in your company’s success and actively look for ways to optimize your IT and save you money.


When you hire in-house, you are limited to the experience and knowledge of the people you have on your team. And they won’t always know how to solve every problem that comes their way. When you work with a managed IT service provider, you benefit from a large and very experienced team. That means issues arise less frequently and get solved more quickly when they do.

Hiring and Retention

As your business needs change, your IT needs are going to change with it. When you hire in-house, you cannot easily change the hours or number of employees on your IT team as needed. But when you work with an MSP, all you have to do is make a phone call to discuss changes and update your service plan.

No More Tech Headaches

You should be focused on your business, not your IT issues. With a Managed IT Service Provider, the solution to your problem is just a phone call away. You will be able to continue with your day, confident that the IT problems will be handled by the experts.

Here at The 20 MSP, we have helped hundreds of businesses just like yours with their IT. Learn more about our Milwaukee IT Services, or schedule a call with our experts today!