Employee Spotlight: Nick Reeves
Today we turn the spotlight on Nick Reeves. Nick quickly became a tremendous asset to the entire team at Roland Technology Group.

What do you do here at Roland Technology Group?

 I’m a field technician.  I handle the physical side of a lot of our tickets as well as any kind of troubleshooting or support that is needed at a customer’s site.

Describe Roland in three words…

High Impact Work.  Sometimes even simple things can be the difference between a productive day and an entire company being unable to work.

As a kid, what did you want to be when you grew up? 

 Too many things.  The biggest were a paleontologist and marine zoologist.  I love big animals and there wasn’t much bigger than dinosaurs and whales.

What’s the most challenging thing about your job? 

Troubleshooting.  A lot of things can be obvious, but the puzzles and twisty problems can be tough to pull apart and find what’s gone wrong.  The really tough ones are really satisfying when figured out.

What do you consider your greatest achievement? 

This is hard, it’s not something I’ve really ever thought about.  I would have to say graduating from my tech school as valedictorian.

What do you think is the most important quality necessary for success? 

Perseverance.  If you give up, you’ll never get good enough to succeed at what you want to do.

What do you like most about Roland? 

The environment.  I’ve worked a lot of places as a contractor and Roland has one of the best cultures I’ve seen.  Good people, good support, and good parties.

What do you like to do in your spare time? / What are your hobbies? 

 I play video games and TTRPGs with my friends.  COVID really hit that hobby hard, but we’ve been able to power through.

Where are you going on your next vacation?

My next vacation will be in Hot Springs, Arkansas.  I’m going to get a cabin and kayak out on the lake and just float away from my cares.

 

What’s your top life hack?

I always put a bit of water in the leftovers when I heat them up.  The water helps keep the leftover taste away, things from drying out, and to heat a little more evenly with the steam.